According to survey, Facebook has nearly as many users as the entire population of China, the most populous country on Earth. That means it is likely that the vast majority of your potential customers and current clients have a Facebook account. Since Facebook collects an enormous amount of personal data, it is the ideal platform to learn more about your target group and reach its members, either for free or with effective campaigns.
As we all known about this fact, “The whole world is moving online and into social settings and Social media lets you engage your customers directly. If you have concerns about something, you can ask questions and receive responses quickly. If customers have questions or complaints, they can interact directly with a member of your team who should respond sympathetically to their concerns and try to resolve the issue.
Note – If you have not gone through my Logic Apps Overview Post. Recommend you to go through that first to more clarity about the terminology being used in this post.
Today in this article, we will learn step by step –
How Facebook can be integrated with Dynamics CRM using Azure Logic Apps.
Requirement – Get Facebook notification in Dynamics CRM.
In this Example – We will use two Connectors – Facebook and Dynamics CRM
And one Trigger – When any new post on my Facebook timeline
You must be having below stuff ready before going to integrate Facebook to Dynamics CRM
- Azure Subscription (if not, get a free 1 month subscription from here)
- Dynamic CRM Organisation instance (if not, get a free 1 month trial from here)
- Facebook Account (if not, create your Facebook account from here 😀)
Step 1 : Sign in to the Azure portal and Search for Logic Apps.
Step 2 : Create a new Logic App.
Click On Add + to start creating new Logic app.
Name your logic app and select your Azure subscription. Now create or select an Azure resource group, which helps you organize and manage related Azure resources. Finally, select the data center location for hosting your logic app. When you\’re ready, choose Pin to dashboard and then Create.
Step 3 : Open Logic App Designer to design your first Logic App.
When you open your logic app for the first time, the Logic App Designer shows templates that you can use to get started. For now, choose Blank Logic App so you can build your logic app from scratch.
Step 4 : Once you click on Blank Logic App, you will be having list of Logic Apps Connectors.
Search for Facebook Connectors by typing – Facebook in search box.
Please feel free to share our feedback. Happy Integrating 👍
6 thoughts on “Dynamics CRM and Facebook Integration using Azure Logic Apps”
Usually I do not read post on blogs, but I would like to say that this write-up very forced me to try and do it! Your writing style has been surprised me. Great work admin..Keep update more blog..CRM Software in IndiaCRM Software in Chennai
Great post I would like to thank you for the efforts you have made in writing this interesting and knowledgeable article. We are top CRM Software | CRM Software Mumbai | CRM Software Provider | CRM Software Pune | Field Management Software | CRM Software India
Sohbet Chat Sohbet odaları Sohbet siteleri
Whatever we gathered information from the blogs, we should implement that in practically then only we can understand that exact thing clearly, but it’s no need to do it, because you have explained the concepts very well.CRM Software in DubaiCRM SoftwareCRM Software in UAEBest CRM SoftwareCRM Software for Small Business
This is an awesome post.Really very informative and creative contents. These concept is a good way to enhance the knowledge.I like it and help me to development very well.Thank you for this brief explanation and very nice information.Well, got a good knowledge. CRM Software
Hey there, you have shared a most informative content. However, If you're looking for trusted IT services, you can visit Swiftit.ae. We are best in offering IT services from small companies to large enterprises.