I have been seen a lot of people were asking for sending emails to an external user, who is not associated with either Contacts, Account, Queue, Lead, User or any CRM entity record.
Usually, If you put any email address in \’To\’ field, you see an error in the email address (see below):
CRM System Setting: Allow messages with unresolved email recipients to be sent
Now, you can send email to the external email address as well.
Published by arpitpowerguide
My name is Arpit Shrivastava, who is a Microsoft MVP in the Business Applications category. I am a Microsoft Dynamics 365 and Power Platform enthusiast person who is having a passion for researching and learning new things and acquiring immense knowledge. I am providing consistent help, support, and sharing my knowledge through various Social Media Channels along with my Personal Blog, Microsoft Community, conducting online training and attending various 365 Saturday Events worldwide and sharing the best Solutions to the readers helping them achieve their goals and objectives in Customer Relationship Space.
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One thought on “Send an Email to the user who is not associated with any record in Dynamics CRM”
Hi,In new UCI i am still getting error even though Allow messages with unresolved email recipients to be sent is enabled.